Computer hardware is often noticed when something goes wrong. ServerLink can help you both minimise disruption when a fault occurs and deliver hardware support. Whether you want to ensure maximum availability or extend equipment lifetime for economic or environmental reasons, we provide support services with vendors such as HP, DELL and IBM.
We understand the challenges with different processes for logging calls as each vendor may vary in process. By reducing your support agreements with a single contract, ServerLink will help you through the processes, providing the right solution for you. Supported in the UK and pan- European IT coverage, 24x7x365 response is a guarantee and with a point of contact.
Benefits
- Service level agreements to match your needs from a next day response to a two hour fix
- 24x7x365 service coverage
- Dedicated client management and a UK based service desk
- Network of fully qualified engineers and strategic stock locations
